What utilities can SteamaCo meter?
SteamaCo meters 1-phase AC electricity, 3-phase AC electricity, water flow, diesel flow and gas flow.
How does SteamaCo meter electricity?
SteamaCo meters by unit and by time period. Meter data automatically syncs with SteamaCo's cloud at regular intervals (defined by you). When electricity use exceeds the consumer's allowed use, bitHarvester switches off the associated consumer automatically, instantly and remotely.
How does SteamaCo switch connections on and off?
The Steama cloud software tracks payments and electricity use and maintains a live energy balance for each consumer account, which is visible at all times in the dashboard and through the API. Meters then receive instructions to actuate lines remotely and automatically in tandem with payment collections. You may also switch consumer connections on and off manually at any time via the online dashboard (during maintenance, for example).
What data resolution do you support?
Metering interval (local) and reporting interval (to the cloud) are flexible and configurable remotely by you, down to 1 minute and up to 12 hours for each.
How does your software integrate with other systems?
The Steama dashboard is web-hosted application with online access through the user interface and an API interface with full documentation. Steama integrates with any mobile money provider, online payment providers (eg. Paypal), credit cards, payment scratch-cards, or manual cash collection (via an on-site agent).
Can your technology help with consumer management?
SteamaCo enables two-way marketing communications between you and your consumers via SMS message, at individual, site and portfolio level, direct from Steama. For example: warn consumers about routine maintenance; promote tariff variations or special offers; warn local technicians about a power outage. All messages can be sent manually or automatically according to parameters defined by you.
What security and data protection measures do you have in place?
All data are encoded and transmitted via HTTPS. Data is accessible by authorised login only. Steama supports multiple user permission levels (eg. admin, read-only etc.), allowing client to control access to data and functions such as data downloads and retrieval via the API.
What tariffs do you support?
SteamaCo supports 16 tariff plans, each configurable with a range of set points, including: per-kWh tariffs, tariff bundles, time-of-use tariffs, flat-rate / subscription pricing. You may also apply credit expiration dates if desired.
How does mobile money integration work with your system?
Consumers access their mobile money account from their mobile phone as normal. Steama processes payments and switches lines in 60 seconds. Payment data is available at any time on Steama or via the API. SteamaCo does not hold or control payments, it only views them as they move from consumers to a mobile money account owned and controlled by you.